Delivery to Mainland UK
We offer Free Delivery on all orders over £49 to most of mainland UK. Scottish Highlands and other outlying areas may be subject to an additional charge. If you require delivery to these areas (see postcodes) please contact us by email or phone so we can confirm shipping charges and delivery times.
Postcodes which may be affected include:
AB, IV, KW, PA, PH, HS, KA.
N.B. We regret we are unable to deliver outside of UK mainland. This includes Northern Ireland, Scottish Islands, Isle of Wight, Isle of Man, Channel Islands & Irish Republic.
All orders are delivered during normal working hours. Deliveries cannot be made on Saturday, Sunday or Public Holidays.
A signature is usually required by our carrier before goods are left. If you are not at home a card will be left by the carrier and a second attempt will usually be made the next working day. You must contact the carrier as soon as possible. If you do not make contact within a few days, the carrier may decide to return the goods to us and we will have to charge you for delivery.
Please help us to HELP YOU
Occasionally orders do get damaged in transit. If your goods are damaged in any way we will endeavour to replace them as quickly as possible.
IT IS YOUR RESPONSIBILITY TO INSPECT ALL GOODS ON ARRIVAL BEFORE SIGNING FOR THEM. The driver must wait while you check the delivery.
All packages which show ANY SIGN OF DAMAGE MUST BE SIGNED FOR “DAMAGED” or REJECTED.
ANY SIGNED FOR DAMAGES MUST BE REPORTED WITHIN 24 HOURS or your claim may be rejected.
If you sign the proof of delivery as “Received in Good Condition” or “UNCHECKED” or similar and the contents are subsequently found to be damaged, your claim may be rejected.